Worldwide Delivery & Shipping:

Conro partner with many different couriers and freight forwarders for delivery to the UK, Europe, United States, Asia and the rest of the world.

We trade with over 100 countries and our main shipping partner for UK & global deliveries is Fedex. However, we do also use TNT, Pallet Track and other couriers. 

All in stock orders placed by 3:30pm will be despatched same day (Monday  - Friday).

DANGEROUS GOODS - Conro Electronics are trained and certified ship EQ, LQ and DG goods in accordance with ADR, IMDG and IATA (Road, Sea & Air Freight). 

TEMPERATURE SENSITIVE GOODS – We can pack and ship temperature-controlled goods which require storage between 10°C – -60°C. This includes shipping goods with ice packs or dry ice depending on their required storage temperature (dry ice surcharge is automatically added at check out to relevant parts).

UK Mainland Delivery Options:

SHIPMENT METHOD	SHIPMENT COST
Collection	FREE
Next working day (orders above £100.00 ex.vat)	FREE
Next working day (orders below £100.00 ex.vat)	£12.00
Next working day - PRE 12PM	£19.00
Next working day - PRE 10AM	£30.00
Next working day - PRE 9AM	£45.00
Saturday - PRE 12PM	£35.00
Dedicated Same Day Delivery	From £65.00

Non-mainland UK Delivery Options:

Please note: If you opt to email your order and have it processed manually by our internal sales team, then delivery is always chargeable and will be added to your purchase order (PO). These charges are calculated on postcode, weight, and hazardous nature of your order. 

Which door to door delivery options are support?

Conro offer the option for customers to receive delivery directly to their requested delivery location from Conro via our courier (Fedex). The shipping cost is calculated at basket / check out stage and is dependent on the weight, delivery location and hazardous nature of the goods. 

The INCOTERMS used for delivery is DAP (Delivered at Place) which means the seller is responsible for delivering goods to an agreed destination, covering all costs and risks until arrival. However, upon arrival, the buyer assumes responsibility, including customs clearance, taxes, and unloading costs. DAP is versatile, applicable to any mode of transport, and ensures clarity on delivery location and associated expenses. It provides a balance of obligations between buyer and seller, facilitating smoother international trade transactions. Buyers gain control over import processes, while sellers fulfil their responsibility up to the designated delivery point, streamlining logistics and reducing uncertainties.

Depending on location and hazardous nature of the goods the below delivery options are offered:

• FEDEX - AIR FREIGHT (IATA) INTERNATIONAL ECONOMY SERVICE
• FEDEX - AIR FREIGHT (IATA) INTERNATIONAL PRIORITY SERVICE 
  
• FEDEX / TNT - ROAD FREIGHT (ADR) INTERNATIONAL ECONOMY SERVICE

Can I arrange my own collection?

Yes, Customers can also choose the EX WORKS option to arrange their own collection should they prefer. This means that they can use their favoured courier or freight forwarder under their own account.  

The INCOTERMS used for collection is EX WORKS. EXW (Ex Works) obliges the seller to make goods available at their premises, and the buyer bears all costs and risks from that point. It's the least obligation for the seller and maximum responsibility for the buyer. Ideal for experienced buyers who manage transportation and customs clearance independently. 

Which currencies are supported?

Our customers can choose to place their order in Euro's (€), Dollars ($) or Sterling Pound (£) for delivery worldwide.

 Which countries are supported?

The below countries are supported:

Which countries can Conro ship hazardous goods to?

The below countries are supported for delivery of dangerous goods via our partner, Fedex. Conro are ship EQ, LQ and DG goods in accordance with ADR, IMDG and IATA (Road, Sea & Air Freight).

** If you are a supported country however Fedex does not offer the option of delivery of hazardous goods to your location you can arrange collection with your own courier (EX WORKS). This is subject to your courier / freight forwarder being approved to carry hazardous goods. 

What is meant by an "unsupported country"?

Sometimes, when attempting to complete an online checkout, you might encounter an "Unsupported Country" error. This occurs due to specific constraints set by carriers and international trade regulations, resulting in the country you've chosen being deemed unsupported.

The list of unsupported countries are as per below:

What documents will accompany my goods?

Every international shipment comes with a Delivery note / packing slip enclosed within the package.

This pack comprises Conro’s Certificate of Conformity (If applicable), along with the Commercial Invoice and, if necessary, the Dangerous Goods Declaration and relevant Safety Data Sheets (SDS’s).

Should you require OEM certificates with your delivery documentation, please tick the “I require a Certificate of Conformance” button on the product page or the basket page. Alternatively, this documentation can always be downloaded at a later date through your account.

Which countries can Conro ship hazardous / Dangerous goods to?

The below countries are supported for delivery of dangerous goods via our partner, Fedex. Conro trained and certified to ship EQ, LQ and DG goods in accordance with ADR, IMDG and IATA (Road, Sea & Air Freight).

** If you are a supported country however Fedex does not offer the option of delivery of hazardous goods to your location you can arrange collection with your own courier (EX WORKS). This is subject to your courier / freight forwarder being approved to carry hazardous goods.